Question 1

How much does a professional clean cost?

Accepted Answer

Our prices start from £15/hour for standard cleaning. Deep cleans, end-of-tenancy, and commercial cleans are quoted based on property size. Visit our pricing page or book online for an instant quote.

Question 2

Do I need to be home during the clean?

Accepted Answer

No. Many clients leave a key or provide access instructions. We are fully insured and all staff are background-checked.

Question 3

What cleaning products do you use?

Accepted Answer

We bring all supplies and equipment. We use professional-grade, eco-friendly products. If you have specific product preferences, let us know when booking.

Question 4

How far in advance should I book?

Accepted Answer

We recommend booking at least 48 hours in advance, though we often accommodate same-day or next-day requests depending on availability.

Question 5

Can I reschedule or cancel my booking?

Accepted Answer

Yes. You can reschedule or cancel from your client portal. Cancellations within 24 hours of the appointment may incur a small short-notice fee.

Question 6

Are your cleaners insured?

Accepted Answer

Yes. All our cleaners are fully insured and vetted. We carry public liability insurance for your peace of mind.

Question 7

Do you offer regular cleaning schedules?

Accepted Answer

Absolutely. Choose weekly, fortnightly, or monthly cleans when booking. Regular clients enjoy priority scheduling and loyalty points.

Question 8

What areas do you cover?

Accepted Answer

We cover London and Greater Manchester, including Central, North, South, East and West London. Enter your postcode when booking to confirm we serve your area.

Cleaning Services in London

Our services in London

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Frequently asked questions